RunBooks are old school
I produced the following models and suggested them as a baseline for the Data Center Markup Committee to use in generating a configuration management documentation standard. They also serve as a POC to get any program or product started.
Build, buy, innovate, but whatever your situation, make sure you DO YOUR RUNBOOKS.
It's just basic sense.
This Sample UML Model RunBook - As contributed in OASIS DCML Committee during 2004 and 2005 is best explored using Internet Explorer. (Unfortunately, everything else in this site needs other browsers)
RunBook UML is currently listed in the public area of this website. It is one of 200 resources scheduled for the registration only section. We hope you will take this opportunity to register with EnterpriseGRC.com. It's free.
There are a lot of products to facilitate building RunBooks. Many people use Wikis, OneNote, SharePoint, and a variety of homemade database applications. Here are some images to get the creative juices flowing.
EnterpriseGRC LOVES to facilitate building RunBook applications, procedures and policies. We are exceptional at rallying your participants and getting all the necessary information gathered and populated. We don't care how you get there. We only know how it feels when you have the information you need to sustain, to grow, and when it matters most, to recover.